Politique de remboursement

For any questions, you can reach us via our WhatsApp customer support 24/7.

+905438690680 💬 WhatsApp

RETURN & REFUND POLICY

100% Satisfaction Guarantee

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may return the product for a refund, provided that return shipping costs are covered by the customer.
If the return is due to a defect or error on our part, all shipping costs will be covered by us.

Eligibility for Returns

To be eligible for a return, your item must:

Be in the same condition as received
Be unused and unworn
Include the receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at yasemeninan@anatoliantextures.com.
If your return request is approved, we will provide you with a return shipping label along with detailed instructions on how and where to send your package.

⚠️ Returns sent without prior authorization will not be accepted.

For any questions regarding returns, feel free to contact us at yasemeninan@anatoliantextures.com.

Damages & Issues

Please inspect your order immediately upon delivery.
If you receive a defective, damaged, or incorrect item, contact us as soon as possible so we can evaluate the issue and resolve it promptly.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be issued automatically to your original payment method.

Please note that processing times may vary depending on your bank or credit card provider, and it may take several business days for the refund to appear on your account.